The Quality in Travel Brokers is the foundation to obtain, strengthen and improve the satisfaction of our clients, getting them to consider us a fundamental component for the achievement of the success of their business.
This Quality Policy is the reference framework to develop these principles and establish quality goals, with scope to all the components of the company, within the activity of corporate travel and events management.
The goals are intended to achieve an optimal response to the needs of our customers through pro-active advisement and personalized service managed by highly qualified and trained professionals, providing at all times a wide range of services adaptable to their needs, not only in their travels but in any type of events.
This is the commitment of the entire Travel Brokers team, based on the talent to achieve sustainable competitiveness, paying special attention to the implementation of our philosophy, and rigorously meeting the goals.
All of this, with the permanent supervision to fulfil the legal requirements inherent to the activity.